PRIVACY POLICY

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PRIVACY POLICY

Introduction

We are AFT Assist Ltd a company registered in England number 09100361 and whose registered office is at 14 Emmanuel Road, Southport, PR9 9RL.

You can find more about us at our website www.aftassist.com

This privacy notice is to let you know how we promise to look after your personal data. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

If you have any questions or want more details about how we use your personal data, please let us know. See the  ‘contact us’ section below for all the different ways you can get in touch.

What Personal Information Do We Hold

In the course of undertaking work on your behalf we will hold information about you.

This will include documents (letters, emails etc) provided by you, documents obtained from third parties in accordance with an authority provided by you and our own files notes and documents.

How Do We Use Your Data

Data Protection law says that we can use personal data only if we have a proper reason to do so. The law says we must have one or more of these reasons:

  • To fulfil a contract we have with you;
  • When it’s our legal duty;
  • When it’s in our legitimate interest;
  • When you consent to it.

A legitimate interest is when we have a legitimate business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.

Who Has Access to Your Information

Please be reassured that we will not release your information to third parties unless you have given us permission to do so, or unless we are required to do so by law, for example by court order or for the purposes of prevention of fraud or other crime.

What Happens If You Choose Not to Give us Your Personal Data

We will need to collect personal data under the terms of the contract we have with you.

If you choose not to give us this personal data, it may delay or prevent us providing our services to you.

Security

We are committed to ensuring that your personal data is protected and held securely. However, we cannot accept responsibility for the security of an email during transmission or in the case of non-delivery.

How Long Will We Keep Your Personal Data

We will keep your personal data for as long as is required to complete the contract with you and then for a further period of up to six years.

This is required to ensure that we are able to:

  • Respond to any questions, claims or complaints;
  • Comply with any regulations that may apply to us;
  • Be efficient about how we fulfil our legal and contractual duties.

How You Can Access and Update Your Information

The accuracy of your information is important to us.

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us using one of the methods in the ‘how to contact us’ section below.

If you do, we will take reasonable steps to check its accuracy and correct it.

Cookies

Cookies are tiny files automatically downloaded to any device you use whenever you go to a website.

We use cookies to ensure our website is well managed and to facilitate navigation within the site.

We may use them to track information on our systems and identify categories of visitors by items such as IP address, domain, browser type and pages visited.

This information is used to analyse the number of visitors to different areas of the site and to make sure that our website is serving as a useful and effective source of information.

Cookies do not collect personal information such as your name and email address. A list of all of the cookies used on our website is set out below together with a brief description of their purpose.

WordPress cookies

Our website is powered by the content management system, WordPress. This may store cookies to increase the performance of the website and allow easier and quicker navigation throughout.

Google Analytics’ cookies

Every time a user visits our website, Google Analytics generates anonymous analytics cookies. These cookies can tell us whether or not you’ve visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.

Advertising cookies

We also use cookies to assist in targeted advertising. We use cookies to more accurately target advertising to you, to show more relevant ads online. These cookies are anonymous. If you receive one of those cookies, we may then use it to identify you as having visited our site if you later visit other sites that are part of the Google advertising network, and will serve targeted advertising based on this information.

You may be able to block cookies by activating the settings on your browser which allows you to refuse all or some cookies. If you use your browser settings to block cookies (including essential cookies) you may not be able to access all or parts of the site.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site and by using the site you agree that we may place these types of cookies on your machine or device.

How To Contact Us

If you have any questions or want more details about how we use your personal data, please let us know. We’ve provided a few different ways for you to do this, so please pick the one you would prefer to use:

Email: gary@aftassist.com

Telephone: 01772 644937

Address: Gary Whitehead, AFT Assist Ltd, Oak House, 317 Golden Hill Lane, Leyland, PR25 2YJ

You also have the right to complain to the Information Commissioner’s Office. You can use the relevant section of the Information Commissioner’s Office website to do this.